Privacy Policy

This Privacy Policy explains how Teck IT Consulting collects, uses, and protects information submitted through this website and during general business inquiries.

Information We Collect

When you contact us through the website, email, or phone, we may collect information you choose to provide, including:

• Your name
• Your company name
• Your email address
• Your phone number
• The type of support or service you are asking about
• Any details included in your message

How We Use Your Information

We use the information you provide to:

• Respond to your inquiry
• Provide IT support or service information
• Follow up on potential projects or support requests
• Maintain basic business records where appropriate
• Improve how we communicate with clients and prospective clients
• Understand general website traffic and improve the website experience

Contact Form Processing

This website uses a self-hosted PHP contact form to collect and process website inquiries. When you submit the contact form, the information entered into the form is processed by our website server and delivered to Teck IT Consulting by email.

Form submissions are sent using SMTP email delivery through SMTP2GO. SMTP2GO is used only to help deliver the message to us reliably. The information you submit may pass through SMTP2GO as part of the email delivery process.

We recommend that you do not submit passwords, confidential business records, payment details, or highly sensitive information through the website contact form.

Spam Protection

This website uses Cloudflare Turnstile to help reduce spam and abuse on the contact form. Turnstile may process technical information such as your IP address, browser information, device information, and interaction data to determine whether the form is being submitted by a person.

Use of Cloudflare Turnstile is subject to Cloudflare’s own privacy policy and terms.

Website Analytics

This website uses Google Analytics to help us understand general website usage. Google Analytics may collect information such as pages visited, approximate geographic region, device type, browser type, referral source, session information, and general interaction data.

We use this information to understand how visitors find and use the website, identify which pages are useful, monitor basic website performance, and improve the website experience.

We do not use Google Analytics on this website for advertising remarketing, selling personal information, or building user accounts.

Google may process analytics information according to its own privacy policy and service terms.

Server Logs and Basic Technical Information

Like most websites, our hosting provider may automatically collect basic technical information in server logs. This may include your IP address, browser type, pages visited, date and time of access, and similar diagnostic information.

This information is generally used for website operation, security, troubleshooting, and abuse prevention.

Cookies and Tracking

This website may use cookies or similar technologies for basic website analytics, spam protection, and normal website operation.

Google Analytics may use cookies or similar technologies to collect general website usage information. Third-party services used for spam protection or email delivery may also use cookies or similar technologies as part of their service.

This website does not intentionally use advertising cookies, remarketing pixels, or behavioural advertising tools.

How We Share Information

We do not sell or rent your personal information. We may share limited information only when needed to operate the website, understand basic website usage, respond to your inquiry, provide services, comply with legal obligations, or work with trusted vendors involved in delivering support.

How Long We Keep Information

We keep inquiry and support-related information only as long as reasonably necessary for business, support, recordkeeping, legal, or security purposes.

Website analytics information may be retained within Google Analytics according to the analytics settings and Google’s own data retention practices.

Security

We take reasonable steps to protect information submitted to us. The contact form uses server-side spam validation, SMTP-based email delivery, and private server-side configuration files for sensitive settings. However, no method of transmission over the internet or electronic storage is completely secure.

Please avoid sending passwords or highly sensitive information through the website contact form.

Your Choices

You may contact us to ask about personal information you have provided, request a correction, or ask that we delete information where appropriate and legally permitted.

You can also use browser settings or privacy tools to limit cookies or analytics tracking, although this may affect how some websites function.

Links to Other Websites

This website may link to third-party websites or services. We are not responsible for the privacy practices, security, or content of those third-party websites.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact Teck IT Consulting:

• Email: privacy@teckit.ca
• Phone: 403.690.3872