Privacy Policy
Last Updated: February 27, 2025
1. Introduction
Teck IT Consulting Ltd. (“we,” “us,” or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, teckit.ca (the “Site”), or engage with our services, including our SMS/text messaging services.
By using our Site and services (including SMS/text messaging), you consent to the practices described in this policy.
2. Information We Collect
2.1 Personal Data
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Request services or support
- Subscribe to newsletters
- Participate in promotions or surveys
- Contact us via email, phone, or SMS
- Opt-in to receive SMS/text messages
This information may include:
- Name
- Email address
- Mailing address
- Phone number
- Company name
- Billing and payment information
2.2 Automatically Collected Information
When you visit our Site, we may automatically collect:
- IP address
- Browser type and version
- Pages you visit
- Time and date of access
- Referring website addresses
3. Use of Your Information
We use the information we collect for various purposes, including to:
- Provide and maintain our services
- Process transactions and send confirmations
- Respond to customer service requests
- Send administrative information (e.g., updates to policies)
- Send marketing and promotional communications (including SMS)
- Improve our Site and services
- Monitor and analyze usage and trends
4. Disclosure of Your Information
We may share your information with:
-
Third-Party Service Providers:
Companies that provide services on our behalf, such as payment processing, data analysis, and SMS/text message delivery platforms. -
Affiliates:
Entities that are under common ownership or control with us. -
Legal Obligations:
Government authorities or law enforcement if required by law or to protect our rights.
We do not sell your personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance user experience
- Analyze Site usage
- Deliver targeted advertising
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Please note that disabling cookies may affect some functionality of our Site.
6. SMS/Text Messaging Policy
6.1 Consent
By providing your mobile phone number (e.g., through an online form, in person, or any other method), you:
- Expressly consent to receive SMS/text messages from Teck IT Consulting Ltd. (the “Program”).
- Understand that consent is not a condition of purchase (if applicable).
- Acknowledge that message and data rates may apply.
6.2 Message Frequency
Message frequency may vary. You may receive periodic messages related to:
- Service updates
- Promotional offers
- Event notifications
- Customer support communications
We will not exceed any disclosed frequency limits in compliance with applicable laws and best practices.
6.3 Opt-Out Instructions (“STOP”)
- To Stop Receiving Messages: You may opt out of the Program at any time by replying “STOP” to any SMS message you receive from us.
- Confirmation: Upon receipt of your opt-out request, we will send a single confirmation message to let you know you have been unsubscribed. After this, you will receive no further messages.
6.4 Help Instructions (“HELP”)
- If you need assistance or more information about our SMS Program, simply reply “HELP” to any message you receive from us. You may also email us at privacy@teckit.ca or call us at 403-690-3872 for support.
6.5 Carriers
Please note that your mobile phone carrier’s standard messaging and data rates may apply to SMS correspondence with Teck IT Consulting Ltd. All charges are billed and payable to your mobile service provider. Participation in our SMS Program is subject to the terms and conditions of your wireless carrier.
7. Security of Your Information
We implement security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. We strive to use commercially acceptable means to protect your information but cannot guarantee absolute security.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware of such data being collected, please contact us immediately so we can delete it.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date and will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to stay informed of how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Teck IT Consulting Ltd.
Email: privacy@teckit.ca
Phone: 403-690-3872